By using this website you are deemed to accept the following terms and conditions regarding privacy and the use of cookies:
This website is operated by the Institute of Healthcare Leadership and Management, a limited company registered in England and Wales (Registration Number 08972834). References to “we” and “our” in these terms are references to “us” – Institute of Healthcare Leadership and Management Limited, and references to “you” and “your” are references to you, whoever you might be.
We will only use the personal data which you submit to us via the website in accordance with our privacy policy. We are committed to safeguarding the privacy of visitors to our website. This policy explains how we will treat information about you. By using our website you accept this privacy policy.
Our website does not collect any personal information about you unless you choose to give it to us by placing and order, completing a form or sending us an email.
When you visit our website your browser does, however, send details of your IP (Internet Protocol) address, and sometimes a web address which will identify organisations visiting the site, together with the date and time and other information about your browser and operating system. We and those who maintain our website record and use this information to evaluate how our website is used.
If you place an order, complete a form or send us an email, you will be sending us personal data and we will store and use it only for the purpose apparent, and for any other purposes for which you give your consent.
A cookie is information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognise you the next time you visit the site, so that we can show you new information.
Session cookies are deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Click here to view Google’s privacy policy
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
All our partners and staff are obliged to keep your personal information confidential. We do not share information about you with any third parties unless that is indicated on the form or you agree to it. We take all reasonable precautions to keep it secure, but note that information in forms and emails is not encrypted and is no more secure than ordinary email. We will only disclose information about you if we are required to do so by law or if it is necessary in connection with legal proceedings.
You are entitled to apply for a copy of any information we hold about you and to have any inaccurate information corrected.
We may revise this policy at any time. If it changes, this page will contain the updated version; please review it regularly.
We reserve the right to terminate, suspend or alter the content of this website and to amend these terms and conditions at any time. Continued use of this website after alteration of these terms and conditions shall be deemed to constitute acceptance of such alterations.
Healthcare Leadership
Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.
Patient Experience
A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.
HEOR Strategy
This course enables you to plan, design and manage the clinical and economic evidence needed to support market access, reimbursement and health technology assessment.
Health Technology Assessment
This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.
Value Communication
Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.
Value Communication
This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.
Health Economic Modelling
A practical, Excel-based course on how to design, build and present budget impact models for health technology assessments, business cases and value propositions.
Health Economic Modelling
This hands-on course shows you how to build, interpret and present cost-effectiveness and cost-utility models that measure the value of health interventions and guide healthcare decision-making.
Evidence Review and Synthesis
Discover how to plan, commission and evaluate rapid evidence reviews that generate accelerated, evidence-based insights in response to time-sensitive demands.
Real-World Evidence
A practical course that equips you to design, conduct, analyse and appraise observational studies that generate credible evidence for HTA bodies and payers.
Evidence Review and Synthesis
A practical course that will enable you to compile, appraise and summarise existing research using the “gold standard” in evidence-based decision-making.
HEOR Strategy
Discover how artificial intelligence is reshaping health economics and outcomes research — and what it means for the professionals who commission and undertake this work.
Value Communication
Discover how to transform clinical, economic and outcomes evidence into a compelling value story that convinces decision-makers and accelerates market access.
Health Technology Assessment
This case study-based course introduces you to the fundamentals of health technology assessment and how to get submissions right first time.
February 13, 2026
Introducing yourself properly is surely a basic necessity if we’re to be a respectful and trusted caregiver?
May 9, 2025
Can glove change help reduce the costs and improve the outcomes of caesarean sections – enabling obstetric teams to deliver more value-based care?
Course starts: 18 March 2026
Location: Online
Course starts: 27 March 2026
Location: Online