There have never been more demands placed upon healthcare organisations than there are today. Populations are growing and ageing. Chronic diseases are becoming more prevalent. Patient expectations are rising.
Healthcare leaders and managers face daunting strategic and operational challenges and need specific skills and capabilities in order to overcome them. But because healthcare is such a specialised field, generic business training courses rarely meet their needs.
IHLM therefore combines established management theories with newly published, evidence-based research to create content that is specific to the healthcare context. We deliver it in ways that are both emotionally engaging and immediately practical – empowering participants to transform their team or organisation’s performance, as well as their personal impact, from the moment they leave the classroom.
IHLM works with leaders at every level – from frontline leaders working at the bedside, all the way up to the boardroom, and beyond. We work across the entire breadth of healthcare provision – in primary, secondary and tertiary care – in both the public and the private sectors – and with organisations both big and small. Our programme members are overwhelmingly positive about the impact their learning experience has on them and on their organisation.
Read testimonials from recent programme members
The right educator is essential to transforming the performance of individuals, teams and organisations. IHLM faculty members are not only genuine healthcare thought-leaders, but also understand the cultures and contexts in which they educate – enabling them to collaborate closely with clients and programme members to deliver relevant, customised and specialised learning that has genuine impact. They all have extensive experience gained in senior healthcare leadership roles around the world and are skilled teachers, coaches and facilitators.
IHLM’s open programmes take place at venues around the world – delivering practical skills and knowledge locally. Custom programmes take place whenever and wherever our client organisations choose. Some clients have their own excellent training facilities, but many elect to use external facilities to assure that programme members can focus on developing their management expertise and leadership skills without any workplace distractions.
Every year, IHLM works with clients in both the pubic and private sectors to design and deliver custom programmes that are tailored to their exact needs.
Patient Experience
A comprehensive course for progressive healthcare providers and professionals who want to design and deliver more person-centred, compassionate and responsive care.
Value Communication
Discover how to set up effective error reporting systems, lead investigations into adverse incidents, implement successful patient safety improvement projects and design safer systems of care.
Healthcare Leadership
Our flagship course for high-potential healthcare leaders: built around the core strategic management disciplines and designed to prepare you for more senior roles and greater responsibilities.
Value Communication
This course will enable you to master the concepts, methods and tools you need to lead successful quality improvement projects or become a quality improvement specialist.
Health Economic Modelling
A practical, Excel-based course on how to design, build and present budget impact models for health technology assessments, business cases and value propositions.
Health Economic Modelling
This hands-on course shows you how to build, interpret and present cost-effectiveness and cost-utility models that measure the value of health interventions and guide healthcare decision-making.
Evidence Review and Synthesis
Discover how to plan, commission and evaluate rapid evidence reviews that generate accelerated, evidence-based insights in response to time-sensitive demands.
Real-World Evidence
A practical course that equips you to design, conduct, analyse and appraise observational studies that generate credible evidence for HTA bodies and payers.
Evidence Review and Synthesis
A practical course that will enable you to compile, appraise and summarise existing research using the “gold standard” in evidence-based decision-making.
HEOR Strategy
Discover how artificial intelligence is reshaping health economics and outcomes research — and what it means for the professionals who commission and undertake this work.
Value Communication
Discover how to transform clinical, economic and outcomes evidence into a compelling value story that convinces decision-makers and accelerates market access.
Health Technology Assessment
This case study-based course introduces you to the fundamentals of health technology assessment and how to get submissions right first time.
HEOR Strategy
This course enables you to plan, design and manage the clinical and economic evidence needed to support market access, reimbursement and health technology assessment.
Health Technology Assessment
This course will enable you and your healthcare organisation to achieve operational excellence by improving capacity, productivity and patient flow at every stage of care.
February 13, 2026
Introducing yourself properly is surely a basic necessity if we’re to be a respectful and trusted caregiver?
May 9, 2025
Can glove change help reduce the costs and improve the outcomes of caesarean sections – enabling obstetric teams to deliver more value-based care?
Course starts: 26 June 2026
Location: Online
Course starts: 04 September 2026
Location: Online
